IT Audit (8) IT Operations (29) IT Security (11)

May 2006 - Posts

Tuesday, May 30, 2006 10:39 AM

What is a Rollback Plan?

We live in a very complex world that is getting more so every day.  There are so many variables that exist in our systems that it is very conceivable that even a well planned change may fail during implementation into production.  I always like
posted by George Spafford | 0 Comments
Filed Under:
Sunday, May 21, 2006 6:32 AM

Why Change Management before Configuration Management?

In ITIL, Configuration Management is the process that provides accurate and timely information to other process areas.  For Change Management, it provides key relationship and stakeholder information so the Change Manager can assess the potential
posted by George Spafford | 0 Comments
Filed Under:
Monday, May 01, 2006 2:41 PM

Chaos to Clarity Part Deux : Enlisiting Support By Becoming a Humble Student

IT really has gotten a bad rap over the years for consisting largely of antisocial engineer geek types with a penchant for pager drama. While there is often a hint of truth in those stereotypes today's blog focuses on how to create powerful relationships with those that you serve.
posted by Kevin Behr | 1 Comments
Filed Under: