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Monday, April 10, 2006 - Posts
Monday, April 10, 2006 1:00 AM
You build quality in – you can’t inspect it in
An effective Change Management process can be used to reduce the level of human error being introduced into the production environment. This is done not by inspecting quality into the applications and systems in question but by collecting metrics
posted by
George Spafford
|
0 Comments
Filed Under:
IT Audit
,
IT Operations
Monday, April 10, 2006 1:00 AM
Does it go into the CMDB?
The CMDB has been the subject of many articles and whitepapers over the last several years. To cut to the chase, it contains, or integrates to, the data that allows IT to operate in the various process areas and service desk function. Configuration
posted by
George Spafford
|
0 Comments
Filed Under:
IT Operations