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January 2007 - Posts

Wednesday, January 31, 2007 11:43 AM

The Stick - additional training as gentle deterrent

One more post on the use of consequences as a way to enforce documented procedures - then we'll move on to the use of the carrot. Here is a link to an article that offers an interesting idea.  It highlights a technique to help enforce security related
posted by kurtmilne | 1 Comments
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Saturday, January 20, 2007 3:09 PM

The Stick - sliding backwards

Last week I spoke with a VP of security at one of the world's top 15 largest banks.  We were discussing consequences.  I happened to have the tape recorder running.  Here is what he said. "You have to make people responsible for getting
posted by kurtmilne | 0 Comments
Wednesday, January 17, 2007 5:13 PM

The Stick - or just the threat

In part one of “The Stick” we explored various types of consequences can be administered.  My opinion, based on my management experience, is that consequences must be consistently applied.  In fact harsh consequences that are randomly applied
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Tuesday, January 09, 2007 1:49 PM

The carrot and the stick – the stick.

The goal of the first phase of Visible Ops is to get control of the change process. A key success factor for this non-trivial goal is thoughtful application of the carrot and the stick.  If you don’t take intentional steps to encourage those
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Tuesday, January 09, 2007 12:40 PM

New Direction

I want to take a moment to thank George Spafford, one of the Visible Ops authors, for providing some great content to the VisibleOps Blog.  George has a new job at Pepperweed Consulting, so is handing over the reins on the blog.  His content
posted by kurtmilne | 2 Comments