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Visible Ops authors blog on IT Audit, IT Operations, and IT security related topics.
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Thursday, April 12, 2007 - Posts
Thursday, April 12, 2007 11:59 AM
Metrics That Matter - Part 1 - Mean Time to Repair
I'm writing a series of artcles on metrics related to Visible Ops. I'm posting the intro to each, with link to full article. Please leave comments. Regards. Gene. High performers know that 80% of all outages are due to a change, and
posted by
Gene Kim
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Filed Under:
IT Operations