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IP Services provides consultative services and strategic direction to the core suite of Service Management Components, including but not limited to; Incident Management, Configuration Management, Change Management, Problem Management and Release Management. Additionally, IP Services provides consultation on IT Compliance, IT Controls, Security and Vendor management in order to help audit, review, define and document effective control strategies. In essence IP Services has adopted and deployed world-class methodologies derived from best practices and process standards all of which have been validated by the IT Process Institute.
One consultative approach IP Services often employs is The Visible Ops methodology. Visible Ops belongs to the IT Process Institute, that possesses the unique charter to educate its audience and move effective Information Technology Service Management into the realm of responsible corporate governance. Visible Ops was designed to be a prescriptive, closed-loop process methodology, aimed at increasing Operational efficiencies and increasing service levels.
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