In the News
IT Process Institute initiates Change, Configuration, and Release research studyEugene Oregon, April 3, 2007 - The IT Process Institute today announced the start of data collection for a study of change, configuration, and release practices and enablers. This study is a follow-on study to the 2006 IT Controls Performance Study that identified change, configuration, and release control areas as key differentiators of top-performers in the study. Data collection begins the second quantitative phase of the study. The first qualitative phase included interviews with over 10 top-performing organizations in December 2006 and January 2007. The purpose of the study is to identify the causal links between change, configuration and release practices and performance breakthrough. Our goal is to identify specific practices that differentiate the top performing organizations in the study, quantify the performance improvement potential for organizations seeking to be top performers, and create empirical evidence based guidance for IT executives and practitioners. The scope of the study includes assessing the performance impact of common change management practices including application, infrastructure, and security changes, configuration management related to managing infrastructure data and controlling the state of production systems, release management including security and patch management. The study will also analyze enabling factors that impact performance including tone at the top, resource management, organizational structure and integration, process repeatability, process measures and objectives, IT business alignment, and communication within IT and with the business. Data collection is scheduled to proceed through April 2007. The IT Process Institute (ITPI) is an independent research organization that exists to support the membership of IT operations, security, and audit professionals. Our mission is to advance IT management science through independent research, benchmarking, and the development of prescriptive guidance. Our primary objective is to identify common practices that are proven to improve the performance of IT organizations. Our shared research model allows participating organizations to receive data about what is proven to work, that is shared among those participating in the research. www.itpi.org |
