Select Articles


This page is a collection of links to 3rd party articles that reference empirical evidence or data focused content that aligns
with the scope of ITPI research and benchmarking.

Article Date Posted Source
OGC's introduction to ITIL (38 page pdf) 03/01/06 OGC
Description: ITIL (IT Infrastructure Library) provides a framework of ‘best practice’ guidance for IT Service Management and is the most widely used and accepted approach to IT Service Management in the world. 
 
The Credibility of Analysts 02/06/06 Info Week
Description: Do tech vendors wield influence over IT research? You bet--but how much is a matter of perspectives. 
 
CSO Online Security Staffing Survey Results 01/23/06 CSO Online
Description: According to our recent Security Staffing survey, IT security executives believe their organizatons are in greater jeopardy due to staffing shortages than their peers that oversee corporate security. 
 
History of ITIL - for the curious... 02/01/06 Datamation
Description: Interesting thread on history of ITIL and itSMF 
 
IT Governance and Control - Definition 01/15/06 IT-To-Be
Description: Part of a series of articles on IT Governance and controls. 
 
IT Governance and Control - Implementation 01/15/06 IT-To-Be
Description: Part of a series of articles on IT Governance and controls