In the News
IT Process Institute Presents at itSMF USA ConferenceEugene Oregon, September 1, 2005 - Dr. Grant Castner and Gene Kim Present at itSMF USA fall conference in ChicagoSession: A Statistical Approach to Prioritizing ITIL® Processes and Controls Controls - Track 5 - Monday Sept 19, 3:03 - 3:50 Many practitioners and consultants have their own personal theories about where to start with ITIL®, but no attempt has been made to statistically determine which ITIL® processes and controls correlate most closely to high-performing IT organizations. To achieve this, the IT Process Institute (ITPI), with the help of the Software Engineering Institute and the Institute of Internal Auditors, has been undertaking the VEESC survey of practice. VEESC stands for "Quantifying the Value, Effectiveness, Efficiency and Security of Controls." ITPI hypothesizes that certain processes and controls have catalytic and sustaining properties, meaning that the value they add demonstrably exceeds the cost to implement, audit and report out on them. By this summer, ITPI will have surveyed hundreds of organizations and will be able to report its findings on which ITIL® process areas have the lowest cost of control, but highest rate of return. Gene Kim, co-founder of the IT Process Institute – and CTO Tripwire. Dr. Grant Castner, Assistant Professor, Department of Decision Sciences, Lundquist College of Business About the ITPI The IT Process Institute (ITPI) is independent research organization that exists to support the membership of IT audit, security, and operations professionals. Our mission is to advance IT management science through independent research, benchmarking, and prescriptive guidance. Our vision is to pair industry based volunteers with leading university based researchers, to identify and study top performing IT organizations and enhance the efficiency and effectiveness of the industry. www.itpi.org. ®ITIL is a registered trademark of the UK Office of Government Commerce. Press Contact Kurt Milne Managing Director IT Process Institute Kurt.milne@itpi.org |
