Executive Snapshot - Know Thy Self - Improving an IT organization's
ability to drive business success - May 2008
This 18 page executive summary paper provides an overview of the findings of the 2008 Strategic Alignment Performance study. The study of 269 IT organizations suggests that aligning an IT organization's value archetype to strategic key success factors is a powerful way to optimize strategic alignment. The IT value archetype model can be used to help IT organization optimize alignment at three levels: 1) archetype fit to strategy, 2) attributes within and archetype, and 3) practices that predict the highest alignment performance for each archetype group. Benchmark available.
Top ten proven management principles inspired by Deming and the Toyota Way. - January 2008
This 15 page paper consolidates key findings and data from multiple studies of over 1000 of top-performing
IT organizations, to create a basic set of IT management principles inspired by Deming and the
Toyota Way. These IT management principles are designed to help IT organizations focus on what matters most, as a supplement to mission,
vision, and operating procedures. The list is designed to be simple enough to display in the break area or hang in each IT employee’s
office. This paper was funded by the generous support of Bladelogic. View recorded presentation here
Executive Snapshot – 7 key performance drivers unlock the power of ITIL change, configuration and release best practices - September 2007
This 7 page executive summary paper provides an overview of the findings of the 2007 Change, Configuration and Release Performance Study.
They study confirmed some widely held beliefs about what works. But, it also revealed that many commonly recommended practices don’t predict higher levels of performance.
This paper is a “must read” for organizations implementing ITIL change, configuration and release best practices. Benchmark available.
Executive Snapshot – Process maturity matters: The key to unlocking the power of IT controls - July 2007
This 8 page summary paper provides an overview of the findings of the 2007 IT Controls Performance Study that was funded by the Institute of Internal Auditors. This paper includes 10 practical ideas about how IT organizations can apply the findings of this study. Key findings – 12 IT controls predict 60% of the performance variation in the 330 companies studied, and that the maturity of the process controls is key to achieving performance improvement. Benchmark available.
Executive Snapshot - Reframing IT Audit and Control Resource Decisions - 2006
This 7 page summary paper provides an overview of the findings of the original 2006 IT Controls Performance Study of 96 organizations. Download this report to find out why IT Executives should frame decisions about IT controls in terms of performance improvement - not cost reduction.
Top Performer Profile - Not All IT Controls Are Created Equal:
Understanding the performance improvement potential of Foundational Controls - June 2007
This 10 page white paper highlights the difference in performance of the high, medium, and low performance organizations in the 2006 IT controls performance study.
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